Certified Supplier Quality Professional Practice Exam 2025 – All-in-One Guide to Excel in Your CSQP Certification!

Question: 1 / 400

What is the purpose of a Corrective Action Plan (CAP)?

To incentivize suppliers for good performance

To identify and eliminate root causes of non-conformances

A Corrective Action Plan (CAP) is fundamentally designed to identify and eliminate root causes of non-conformances. This focused approach ensures that issues are not just temporarily addressed but are systematically resolved to prevent recurrence. When non-conformances occur in a process, product, or service, merely fixing the immediate problem does not guarantee long-term quality improvements; thus, a CAP aims to delve into underlying issues.

This plan typically involves several vital steps, such as investigating the problem, determining its root causes, implementing actions to mitigate those causes, and verifying the effectiveness of those actions. By addressing the root causes, organizations can improve their processes and maintain compliance with quality standards, which is a key principle in quality management practices.

The other options, while related to supplier management, do not align directly with the primary function of a Corrective Action Plan. For instance, incentivizing suppliers for good performance pertains to rewarding compliance rather than addressing failures. Assessing supplier training effectiveness and evaluating market competition focus on different aspects of supplier management and performance measurement that do not directly relate to the resolution of non-conformances through corrective actions.

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To assess supplier training effectiveness

To evaluate market competition

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