Certified Supplier Quality Professional (CSQP) Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the Certified Supplier Quality Professional Exam. Engage with comprehensive quiz questions designed to enhance your understanding of supplier quality processes and standards. Boost your confidence and competence before taking the exam!

Practice this question and more.

At which step of the DMAIC approach do you identify root causes of defects?

Control
Measure
Analyze
Improve

The correct answer is: Analyze

Identifying root causes of defects is a crucial component of the Analyze step within the DMAIC (Define, Measure, Analyze, Improve, Control) framework. In this phase, the focus is on examining the data collected during the Measure step, utilizing various analytical tools and techniques to identify potential root causes of problems or defects. This understanding is essential because it allows teams to pinpoint specific issues that need to be addressed in order to improve processes and enhance quality. During the Analyze phase, tools such as fishbone diagrams, Pareto charts, and cause-and-effect analyses are commonly employed. This thorough investigation is what sets the foundation for the subsequent Improve step, where solutions are developed and implemented to eliminate the identified root causes. In contrast, the Control step is focused on maintaining improvements and ensuring that processes remain stable over time, while the Measure step involves collecting data and defining the current state of the process. The Improve step comes after root causes have been identified and is dedicated to developing and refining solutions to those identified problems.