Certified Supplier Quality Professional (CSQP) Practice Exam

A periodic review between customers and suppliers would most likely focus on which of the following?

1. Asset management

2. Flexibility

3. Performance indices

4. Supply chain expenses

The correct answer is: Performance indices

A periodic review between customers and suppliers is critical for maintaining and improving the quality and effectiveness of the partnership. Focusing on performance indices is essential during these reviews as it provides a quantifiable measure of how well the supplier is meeting the agreed-upon standards and expectations. Performance indices can include metrics such as delivery times, quality of goods, and service levels, all of which are important for assessing the overall effectiveness of the supplier's performance. By regularly reviewing these performance indices, both parties can identify areas for improvement, ensure that service levels are maintained, and strengthen the collaboration. This data-driven approach helps in making informed decisions about future business and can lead to enhanced efficiency and quality in the supply chain. Such reviews ensure that any issues are addressed promptly, thus fostering a proactive rather than reactive relationship. In contrast, while aspects like asset management, flexibility, and supply chain expenses are important in a broader context, they do not specifically provide the same level of performance-oriented feedback and strategic insight that performance indices offer during a periodic review.